Support Services

24/7 IT helpdesk, remote monitoring, and onsite support to keep your operations running smoothly.

Support Plans for Every Business

Essential Support

R1,499/month

Up to 10 users

  • ✓ Business hours helpdesk (8-17 SAST)
  • ✓ Email & phone ticketing
  • ✓ Remote desktop support
  • ✓ Monthly reporting
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Professional Support

R3,999/month

Up to 25 users

  • ✓ Extended hours (7-19 SAST)
  • ✓ Priority ticketing
  • ✓ Remote + onsite support
  • ✓ Patch management
  • ✓ Quarterly reviews

Enterprise Support

R8,999/month

Up to 50 users

  • ✓ 24/7 support
  • ✓ Dedicated account manager
  • ✓ Proactive monitoring
  • ✓ Onsite engineer visits
  • ✓ SLA guarantee
  • ✓ Monthly executive reporting

How We Support You

Remote Monitoring & Management

24/7 proactive monitoring of your infrastructure, systems, and networks with automated alerts and quick response times.

Helpdesk & Ticketing

Traditional phone support and WhatsApp messaging for quick issue resolution with tracked ticketing system.

Onsite Break/Fix

Our technicians can visit your location for hands-on troubleshooting and hardware repairs when remote support isn't sufficient.

Patch Management & Updates

Automated deployment of critical security patches and system updates to keep your infrastructure secure and up-to-date.

Reach Us Through Multiple Channels

Email

info@toggle-now.co.za

Phone

+27 72 140 9164

WhatsApp

Message us

Ticketing Portal

Submit a ticket

Get Started with Support Services

Ready to Transform Your IT Support?

Let Toggle Now handle your IT infrastructure so you can focus on your core business.

Contact Us Today
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